Ensure requests for copies of files don’t suck up all your adjusters’ time. Discover how to implement a process to handle these types of requests more productively.
When a request for a copy of a claim file comes in, it often gets put atop an already impossibly high stack. With the additional pressure to meet quotas and provide excellent customer service, claims professionals simply don’t have time for productivity black holes that can impact internal costs, and growth. You need solutions that help them focus on their core job functions by preserving their most valuable resource: time.
Download this white paper now for five key steps to streamline your process for fulfilling requests for copies of claim files. These include:
- Methods to log, track, and verify requests
- Better ways to retrieve claimant information
- How to ensure you only release authorized information
- Tactics to help you safeguard confidential data
- Defining what completing a request actually looks like
Help your adjusters decrease activities that are a huge drain on their time and help them maximize their productivity. Discover better ways to fulfill requests for copies of claim files and protect your bottom line.
Offered Free by: ClaimFox
