Digital returns and warranty flows optimized for revenue recovery and customer loyalty
parcelLab Retain turns potential customer dissatisfaction into an opportunity for revenue retention by digitizing your returns, warranty, and exchanges process. Retain equips retailers to uplevel their returns, warrant and exchange process from generic or paper-based to a personalized digital experience. Consumers can effortlessly register their returns, get a label or QR code, track returns online and receive timely, hyper-relevant updates.
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