WisdomInterface
WisdomInterface
January 2, 2025
1 min read

Impulsione o crescimento empresarial com a personalização

Para atrair e encantar os clientes de hoje, aumentar a fidelidade à marca e melhorar a produtividade, as organizações estão se voltando para o poder da inteligência artificial generativa (IA). De chatbots inteligentes e assistência de agentes a análises de conversação e hiperpersonalização, a tecnologia está mudando o jogo no atendimento e nas experiências do cliente.

De acordo com a International Data Corporation (IDC), 64% dos usuários consideram as informações fornecidas por meio de uma interface de IA de conversação valiosas1 — a IA generativa pode fornecer as experiências de alta qualidade que os clientes de hoje exigem. Descubra as principais soluções de IA generativa da AWS no eBook Top 3 Generative AI Use Cases for Customer Experience — aprenda como potencializar as capacidades dos agentes, aprofundar o engajamento e garantir que o público-alvo continue voltando para mais.

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