WisdomInterface

Forrester: Predictions 2025: Automation

Exclusive insights to power your customer service strategy with AI and automation

AI and automation are evolving faster than ever. For example, over 50% of successful GenAI projects in 2025 will be for employee support.

To succeed in customer service, Forrester recommends balancing cutting-edge AI with reliable automation tools. Forrester’s report “Predictions 2025: Automation,” provides the insights you need to stay ahead.

Check out these key insights for success in 2025 so you can:

  • Transform your business strategy with groundbreaking predictions
  • Gain actionable insights you need to gain a competitive edge
  • Anticipate and overcome challenges shaping the future of automation
  • Leverage research-backed strategies to maximize ROI and growth

Start preparing for AI-powered automation today.

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      No spam, we promise. You can update your email preference or unsubscribe at any time and we'll never share your details without your permission.