RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value of the MetriStar Award is that it is based on both customer ratings of providers and quantitative metrics correlating the use of a vendor’s products and services with measurable business success.
MetriStar recognitions are as follows:
- MetriStar Top Provider – Recognizes technology providers whose customers achieved high business success and achieved above-average customer sentiment ratings
- Top Business Success – Highlights providers with above-average percentage of customers achieving business success
- Top Customer Sentiment – Highlights providers with above-average customer sentiment scores
Download the report to find out exactly how much RingCentral boosted contact center performance across several key areas for its customers.