The digital era has remade healthcare, placing connectivity and performance at the heart of patient experience and provider success. Core services that many facilities rely on, such as telemedicine and electronic health records (EHRs), are themselves dependent on the Internet and an intricate array of associated services, including the cloud, APIs, and software-as-a-service (SaaS).

When Internet outages or performance incidents occur, they can impact patients’ ability to access the care they need or affect clinicians’ ability to get critical information—placing significant pressure on IT teams to promptly address these disruptions. To preserve the quality of healthcare services, IT professionals must adopt innovative strategies to reduce digital downtime and ensure seamless integration across a distributed network environment and application stack.

This eBook provides IT professionals with the necessary knowledge and best practices to develop a more resilient and robust healthcare IT infrastructure and assure exceptional digital experiences for patients and providers alike.