A guide to scoping out an efficient digital A/R operation to deliver business increased value.

Digital transformation is the next wave of disruption that could fundamentally change the way shared services operate.

It is defined as “the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers” or in simpler words, it is driving the evolution from “cost killers” to “value drivers”.

Digital transformation marks a radical re-thinking of how an organization uses people, processes, and technology to fundamentally change business performance.