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Gartner Peer Insights ‘Voice of the Customer’: Endpoint Protection Platforms

January 25, 2022
1 min read
Gartner Peer Insights ‘Voice of the Customer’: Endpoint Protection Platforms

The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution. In this document, only vendors with 20 or more eligible published reviews during the specified 18-month submission period are included.

The “Voice of the Customer” report includes numerical scores for Overall Rating, willingness to recommend, and the four category ratings in each vendor summary. These numerical scores are weighted averages based on the available sample size of eligible reviews within the stated time frame. Thus, they are best interpreted as sample statistics with a reasonable margin for error, not as exact values.

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