Cloudreach helps Retailer visualize and take action on data-driven customer insights across 30 countries with Azure Cloud Native Services such as Azure Kubernetes Service, DevOps, and Data Services.

Siloed data and lack of a unified infrastructure made it difficult for this company to gain an understanding of real-time customer experience levels. From a digital transformation perspective, it sought strategic direction on how to bring about cultural change and become more customer-centric.

Cloudreach translated business requirements into a technology solution and created an innovation platform for customer insight—pivotal tooling that enables this massive shift in thinking. It comprises a Microsoft Azure cloud-native infrastructure and data pipelines to allow for data aggregation across globally-dispersed retail stores.