WisdomInterface
WisdomInterface
April 19, 2022
1 min read

Interaction Analytics: Tirez des enseignements utiles de vos interactions avec les clients

NICE CXone Interaction Analytics est un outil de reporting et d’analyse omnicanal qui exploite l’intelligence artificielle pour identifier les causes profondes et les tendances dans 100 % des interactions avec les clients. Il fournit des renseignements tout au long du parcours client pour guider des améliorations mesurables en vue d’accroître la satisfaction client, de détecter les risques et les problèmes de conformité et d’identifier les possibilités de formation pour améliorer l’efficacité opérationnelle.

Lisez ce rapport pour savoir comment améliorez l’expérience omnicanal de vos clients.

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    Xcellent Insights is a futuristic market intelligence firm, headquartered in New York, US that focuses on providing strategic market insights. We offer a plethora of data-centric research reports and consulting services to help customers expand and explore their business strategies, obtain clarity about current business trends and future development, and attain substantial growth. Our portfolio of services includes syndicated and custom research reports driven by end-to-end market research and market intelligence studies.

    What We Do

    We strive to offer the best market research and consulting services to our customers that will benefit them in making informed business decisions. We provide an extensive list of market research titles falling under various industry categories such as consumer goods, food, and beverages, automotive, healthcare, and chemicals, covering latest and trending market insights. Through our services, we aim to connect an organization’s goal with lucrative outcomes globally.

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