Organizations of all sizes and across all verticals are choosing cloud-based unified communications—also known as unified communications as a service or UCaaS—for bringing together voice, text, messaging, video, conferencing, meetings, and more. With UCaaS, workers can seamlessly communicate over voice, instant messaging, and video from any device and location, improving worker productivity and effectiveness.
Businesses with outdated premises-based PBXs, many of which are being end-of-lifed and no longer supported by their manufacturers, are moving to UCaaS to improve internal and external communications, modernize their communications systems, and access new capabilities and functionality.