Save IT Operating Costs With End-User Experience Management
Yes, It’s Possible To Reduce Costs And Improve Experience Simultaneously
Forrester’s Global Tech Market Forecast, 2022 To 2027 shows that global tech spending is forecast to grow 4.7% from 2022 to 2023, prompting many IT leaders to rethink technology investments. While digital employee experience has been a hot topic for Forrester clients over the past few years, many clients ask whether the incremental investment in EUEM tools, processes, and personnel will withstand CFO scrutiny amid deteriorating economic conditions and a need to demonstrate immediate value.
This report makes the case that investing in EUEM is essential for delivering business outcomes. Learn how IT leaders can use these tools to drive down IT operating costs without hurting DEX.