In order to survive and thrive in the fast-changing international economic landscape, the sector has taken a holistic and strategic approach, reinventing itself and embracing new FinTech platforms based on cloud computing, mobile ubiquity, and the latest advances in artificial intelligence (AI) automation.
Whether someone is looking for a mortgage, an insurance policy, an investment plan, or simply moving money and carrying out their normal current/checking account activity, performing those tasks digitally is quickly becoming the norm. Market dynamism and unprecedented choice have cultivated customers who are extremely demanding and expect real-time, customised, value-added, seamless experiences.
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